GE Appliances
Valve Head Seal or O-Ring Leak
Water softener leaks from around the control head or valve body.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn rotor seal, Damaged O-rings on plumbing connectors, Cracked valve body, Improperly tightened clips or nuts
How to Fix / Troubleshooting
Safety first: Unplug the unit and shut off the inlet water. Place the softener in BYPASS and relieve pressure before disassembly.
- Step 1 – Identify leak source: Dry the area and observe where water first appears: at plumbing connections, around the valve seam, or under the control head.
- Step 2 – Tighten connections: For GE clip-style connectors, ensure clips are fully seated. For threaded connectors, snug them gently; do not overtighten plastic fittings.
- Step 3 – Replace O-rings: Remove leaking connectors and replace the O-rings with GE-approved replacements. Lubricate lightly with silicone grease.
- Step 4 – Service rotor & seal: If water seeps from the valve seam or under the control head, replace the rotor & seal kit following GE instructions.
- Step 5 – Inspect for cracks: If the valve body or tank neck is cracked, the valve body or mineral tank may need replacement.
Warning: Do not attempt to repair a cracked pressure vessel (resin tank); replace it.
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Repair Difficulty
Medium
3/5
Required Part
Valve O-Ring Kit
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