E2
Lindsay
Motor or Cam Drive Fault
E2 displayed and unit will not advance through regeneration steps
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed Lindsay valve drive motor, Jammed rotor/cam gear train, Broken motor harness or connector, Control board not sending drive voltage
How to Fix / Troubleshooting
Safety first: Unplug the softener or switch off the breaker before opening the control head.
- Listen for motor operation: Initiate a manual regeneration. If the display shows movement but you hear no motor noise, suspect the drive motor or wiring.
- Inspect cam and rotor: Remove the Lindsay control cover. Look for broken plastic gears, misaligned cam, or foreign objects binding the rotor. Manually rotate the cam shaft slightly with a screwdriver (do not force). It should move with moderate resistance.
- Check motor wiring: Verify the motor plug is fully seated on the control board and that wires are not pinched or corroded. Reseat connectors.
- Test motor (if comfortable): With power restored and extreme caution, start a regen and measure voltage at the motor leads (refer to Lindsay service manual for correct voltage). If voltage is present but the motor does not turn, the motor is defective.
- Replace motor if needed: Remove mounting screws, swap in a new Lindsay valve drive motor, align the motor pin with the cam, and reinstall. Reassemble the cover and test a full regeneration.
If the motor tests good but E2 persists, the control board may be faulty and should be evaluated by a professional.
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Repair Difficulty
Hard
4/5
Required Part
Lindsay valve drive motor
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