Tapworks Temperature / Freezing Related Faults

Tapworks softener installed in garage or outbuilding and has intermittent issues in cold weather

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Partial freezing of valve or brine line, Thickened brine at low temperature, Condensation on electronics, Cracked components from freeze‑thaw

How to Fix / Troubleshooting

Safety: If you suspect freezing, do not force valves or fittings; they may crack.

  • Inspect for ice: Check the valve head, brine line, and drain line for ice or stiffness. Allow to thaw slowly at room temperature.
  • Check for cracks after thaw: Inspect the valve body, brine tank, and fittings for new leaks or cracks caused by freezing. Replace damaged Tapworks components.
  • Improve insulation: Insulate pipes and the softener cabinet, and maintain ambient temperature above freezing.
  • Prevent future freezing: Consider relocating the softener indoors or adding frost protection heating if permitted by Tapworks guidelines.
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Repair Difficulty

Medium 3/5

Required Part

Tapworks Valve Head Assembly
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