E1
Hoover Cabinet Temperature Sensor (NTC) Failure

Wine cooler displays E1 and will not cool or shows erratic temperature readings.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Defective cabinet NTC thermistor, Broken or loose sensor wiring harness, Corroded sensor connector on main PCB, Main control board misreading sensor

How to Fix / Troubleshooting

Safety first: Unplug the Hoover wine cooler from the mains before removing any panels. Do not work on live circuits.

Steps to check and address E1:

  • Power reset: Disconnect power for 5–10 minutes, then reconnect. If E1 clears temporarily and returns, the sensor or wiring is likely faulty.
  • Locate the cabinet sensor: Inside the wine compartment, look for a small plastic probe or a sensor behind a vent grille (usually on the rear or side wall). On some Hoover models, the sensor wiring passes through the rear liner to the main PCB.
  • Inspect the sensor and wiring: Check for cuts, pinched cable, or signs of moisture ingress. Gently tug the connector to ensure it is firmly seated on the sensor and on the main control board.
  • Test the NTC thermistor (if you have a multimeter): With the unit unplugged, disconnect the sensor from the PCB and measure resistance at room temperature. Typical NTC values are in the 5–20 kΩ range at 25°C (consult the Hoover service sheet if available). An open circuit (OL) or 0 Ω indicates a failed sensor.
  • Clean and reseat connectors: If there is light corrosion, clean the pins with electrical contact cleaner, allow to dry, and reconnect firmly.
  • Replace the sensor if faulty: If resistance is out of spec or intermittent when you gently flex the cable, replace the cabinet temperature sensor (NTC) with a Hoover-compatible part. Route the new sensor along the original path and secure it away from moving parts or sharp edges.
  • If E1 persists: After replacing the sensor, if E1 still appears, the main control PCB may be misreading the sensor and require replacement by a qualified technician.
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Repair Difficulty

Medium 3/5

Required Part

Cabinet NTC Temperature Sensor
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