Water dripping from outdoor unit or excessive water around base.

Safety first: Turn off power before inspecting the outdoor unit. Surfaces may be slippery.

• Step 1 – Identify water source: Some water dripping from the outdoor unit in cooling or defrost is normal. Check if water is overflowing from the base pan.
• Step 2 – Clear drain holes: Inspect the base pan of the outdoor unit and clear any blocked drain holes using a small brush or wire.
• Step 3 – Check drain fitting: If a drain fitting or hose is installed, ensure it is not blocked or kinked.
• Step 4 – Level the unit: Ensure the outdoor unit is level or slightly tilted toward the drain side to encourage proper drainage.