E4
Carrier Evaporator Coil Freeze Protection / Low-Temperature Lockout

Indoor unit shows E4 and cooling performance is poor or unit stops after short run

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Low refrigerant charge, Dirty air filter or evaporator coil, Indoor fan motor failure, Thermistor misreading coil temperature

How to Fix / Troubleshooting

Safety: Turn OFF power before removing covers.

  • Step 1 – Check and clean filter: Remove the indoor unit filter and wash with mild soap and water. Let it dry completely and reinstall.
  • Step 2 – Inspect indoor fan: With the cover off, verify the blower wheel is clean and spins freely. If the fan does not run when the unit is ON, the fan motor or capacitor may be faulty.
  • Step 3 – Clean evaporator coil: If accessible, gently brush or vacuum dust from the coil fins. For heavy buildup, use a foaming coil cleaner rated for evaporator coils.
  • Step 4 – Check room airflow: Ensure supply and return air are not blocked by furniture or curtains.
  • Step 5 – If E4 persists: Low refrigerant or a faulty thermistor may be the cause. Contact a Carrier technician to check system pressures and sensor readings.
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Repair Difficulty

Medium 3/5

Required Part

Indoor Fan Motor
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