E6
Chigo Communication Failure Between Indoor and Outdoor Units

Indoor unit displays E6 and the system does not start or stops shortly after starting.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose or reversed communication wiring between indoor and outdoor units, Broken interconnecting cable, Faulty indoor main PCB communication circuit, Faulty outdoor main PCB communication circuit

How to Fix / Troubleshooting

Safety first: Turn off power to both indoor and outdoor units at the breaker before touching any wiring.

  • Step 1 – Verify wiring connections: Open the terminal covers on both indoor and outdoor units. Confirm that terminals (e.g., 1-2-3 or L-N-S) are wired identically at both ends and that screws are tight.
  • Step 2 – Inspect cable condition: Look for cuts, crushed sections, or signs of rodent damage on the interconnecting cable. Replace the cable with the same gauge and type if damaged.
  • Step 3 – Check polarity: Ensure that the communication terminal (often marked S or 3) is connected correctly between indoor and outdoor units. Reversed polarity can cause E6.
  • Step 4 – Power reset: After correcting wiring, turn off the breaker for 5 minutes, then restore power and test.
  • Step 5 – PCB diagnosis: If wiring is correct and E6 persists, either the indoor main PCB or outdoor main PCB communication circuit may be defective. A technician should swap-test or measure signals to identify the faulty board.
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Repair Difficulty

Hard 4/5

Required Part

Interconnecting Cable
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