Water leaking from outdoor unit or excessive dripping

Safety: Turn off power before inspecting the outdoor unit.

Steps:

• Identify source: Some water dripping from the outdoor unit in cooling or defrost is normal. Excessive pooling or leakage into unwanted areas is not.
• Clear drain holes: Clean any drain holes in the outdoor base pan of dirt and debris.
• Check drain pan: Inspect for cracks or damage. Replace the pan if it is leaking.
• Drain hose: If a drain kit is installed, ensure the hose slopes downward and is not blocked.