Unit shows E5 and may stop cooling or limit operation; sometimes associated with high temperature or overload.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Unplug the unit. Do not attempt to bypass any safety devices. High voltage and high current are present in compressor circuits.
Steps:
- 1. Check power supply: Verify the outlet voltage with a multimeter (typically 115V or 230V depending on model). Avoid using long, undersized extension cords; plug directly into a properly grounded outlet.
- 2. Inspect cord and plug: Look for heat damage, discoloration, or loose blades. Replace a damaged power cord immediately.
- 3. Clean coils and filter: Dirty condenser coils or filters can cause high compressor load. Clean both indoor and outdoor coils and ensure unobstructed airflow.
- 4. Reset unit: After cleaning and verifying power, unplug for 10 minutes, then restart. If E5 returns quickly, internal components may be failing.
- 5. Advanced checks (technician recommended): Measuring compressor current draw and checking the run capacitor requires electrical skills and proper tools. If the compressor is locked or drawing excessive current, it may need replacement.
Recommendation: Because E5 often indicates an electrical or compressor issue, contact a qualified technician if basic cleaning and power checks do not resolve the error.
Repair Difficulty
Required Part
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