Water dripping from the front of the indoor unit or down the wall during cooling operation.

Safety first: Turn OFF the unit and protect floors and electronics from water damage.

• Step 1 – Check drain hose routing: Ensure the drain hose slopes continuously downward from the indoor unit to the outlet, with no upward loops or kinks.
• Step 2 – Clear the drain line: Use a wet/dry vacuum at the drain outlet to remove sludge and algae. You may see dirty water and debris come out.
• Step 3 – Inspect drain pan: Remove the indoor front cover and, if possible, the lower cover to view the drain pan. Clean out any slime or debris with a cloth and mild detergent.
• Step 4 – Level the indoor unit: Use a level to ensure the unit is slightly tilted toward the drain side. Adjust mounting bracket if necessary.
• Step 5 – Technician repair: If the pan is cracked or the internal drain connection is leaking, the drain pan assembly may need replacement.