Water leaking from the outdoor unit or excessive water pooling around it.

Safety first: Turn off power before working around the outdoor unit.

• Identify source: Some water dripping from the outdoor unit in cooling or defrost is normal. Excessive or misdirected water indicates a drainage issue.
• Clear drain path: Clean the drain hole or attached hose under the outdoor unit. Remove leaves, dirt, or ice.
• Check level: Ensure the outdoor unit is level or slightly tilted toward the drain outlet.
• Install drain kit (if needed): In sensitive locations (balconies), fit a Haier-compatible drain kit to direct water to a safe location.