E6
Insignia Communication Error Between Display Board and Main Control Board

Display shows E6; unit may not respond to remote or front panel buttons correctly.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose or oxidized ribbon cable between display PCB and main PCB, Damaged communication harness, Failed display/control panel board, Failed main control board

How to Fix / Troubleshooting

Safety first: Unplug the air conditioner before accessing the control panel. Avoid static discharge to electronic boards.

Steps to address E6:

  • 1. Power reset: Unplug the unit for 10 minutes, then reconnect. Sometimes E6 is cleared by a full power cycle.
  • 2. Remove front bezel: Carefully pry off or unscrew the front control panel bezel to access the display/control PCB.
  • 3. Inspect ribbon cable: Locate the flat ribbon or multi-wire harness connecting the display board to the main PCB. Ensure both ends are fully seated and locked in their connectors.
  • 4. Reseat connectors: Gently unplug and replug the connectors several times to clean contacts. Do not bend or crease the ribbon.
  • 5. Check for damage: Look for cracked solder joints on the display board, corrosion from moisture, or burned components. Replace the display/control panel assembly if damaged.
  • 6. Inspect main PCB: Check the connector on the main board for broken pins or burn marks. If present, the main PCB will likely need replacement.
  • 7. Test operation: Reassemble the front panel, restore power, and test all buttons and modes. If E6 returns, a board replacement (display PCB or main PCB) is required and may be best handled by a technician.
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Repair Difficulty

Hard 4/5

Required Part

Display Control Board
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