P1
Keystone Bottom Water Reservoir Full / High Water Level

Keystone portable air conditioner shows P1 and stops cooling.

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Possible Causes

Internal tank full, blocked drain port, kinked drain hose, faulty water level sensor or float

How to Fix / Troubleshooting

Steps:

  • Drain the unit: Place a shallow pan under the lower drain outlet. Remove the cap and allow all water to drain.
  • Check continuous drain setup: If using a hose, ensure it slopes downward and is not blocked.
  • Clean float and sensor: Access the internal tank and verify the float moves freely. Clean any buildup that may cause sticking.
  • Test again: After draining and cleaning, restart the unit. If P1 returns immediately, replace the float switch or water level sensor assembly.
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Repair Difficulty

Easy 2/5

Required Part

Water Level Float Switch
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