H1
Klarstein Defrost Mode Active (Information Code)

Display shows H1 and unit does not cool; may run fan only for a period.

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Possible Causes

Low outdoor temperature causing frost on outdoor coil, restricted outdoor airflow, faulty defrost sensor, defrost control issue

How to Fix / Troubleshooting

H1 on many Klarstein heat pump models indicates automatic defrost, not a fault, unless it persists abnormally long.

Steps:

  • Wait cycle: Allow 10–15 minutes for the defrost cycle to complete. The unit should resume normal operation automatically.
  • Check outdoor unit: Ensure the outdoor coil is not buried in snow or ice. Clear snow and debris around the unit.
  • Airflow: Maintain adequate clearance around the outdoor unit for proper airflow.
  • Sensor check (if H1 never clears): Inspect the outdoor coil/defrost sensor and wiring. Replace the sensor if readings are abnormal.
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Repair Difficulty

Easy 2/5

Required Part

Outdoor Defrost NTC Sensor
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