H1
Klarstein
Defrost Mode Active (Information Code)
Display shows H1 and unit does not cool; may run fan only for a period.
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Possible Causes
Low outdoor temperature causing frost on outdoor coil, restricted outdoor airflow, faulty defrost sensor, defrost control issue
How to Fix / Troubleshooting
H1 on many Klarstein heat pump models indicates automatic defrost, not a fault, unless it persists abnormally long.
Steps:
- Wait cycle: Allow 10–15 minutes for the defrost cycle to complete. The unit should resume normal operation automatically.
- Check outdoor unit: Ensure the outdoor coil is not buried in snow or ice. Clear snow and debris around the unit.
- Airflow: Maintain adequate clearance around the outdoor unit for proper airflow.
- Sensor check (if H1 never clears): Inspect the outdoor coil/defrost sensor and wiring. Replace the sensor if readings are abnormal.
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Repair Difficulty
Easy
2/5
Required Part
Outdoor Defrost NTC Sensor
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