Unit will not run, display shows E1 shortly after power-up or when trying to change modes.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the Koldfront air conditioner from the wall outlet before removing any covers. Capacitors can hold a charge; avoid touching exposed terminals.
Steps to check the room temperature sensor:
- 1. Power reset: Unplug the unit for 5 minutes, then plug back in and try again. If E1 returns, continue.
- 2. Access the front panel: Remove the front grille and filter. On many Koldfront window and through-the-wall units, the room thermistor is clipped near the evaporator coil or behind the air intake grille.
- 3. Inspect the sensor: Look for a small probe on thin wires clipped to the coil or in the air stream. Check for broken, pinched, or corroded wires and loose connectors going to the main control board.
- 4. Reseat connectors: Gently unplug and replug the thermistor connector at the control board to clear any oxidation or poor contact.
- 5. Test resistance (if you have a multimeter): With the unit unplugged, disconnect the thermistor and measure resistance across its leads. At room temperature (~77°F / 25°C), most Koldfront NTC thermistors will read in the 5–20 kΩ range. An open circuit (OL) or near 0 Ω indicates a failed sensor.
- 6. Replace if faulty: If the sensor is open/shorted or physically damaged, replace it with a Koldfront-compatible room temperature sensor/thermistor. Route the new sensor in the same location and clip it securely.
- 7. Control board check: If a known-good sensor still gives E1, the main control board’s sensor input may be defective and the board will need replacement.
When to stop: If you are not comfortable using a multimeter or removing the front cover, contact a qualified HVAC technician.
Repair Difficulty
Required Part
We may earn a commission from links on this page.