Lennox communicating thermostat reports E250 outdoor unit lockout; system will not cool until power is cycled or lockout is cleared.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Turn off power at the outdoor disconnect and indoor breaker before opening panels.
- 1. Power cycle to clear lockout: Turn off power to the outdoor unit for at least 5 minutes, then restore. Some Lennox controls require a thermostat reset as well. This may temporarily clear the lockout.
- 2. Listen for compressor start: With the system calling for cooling, listen at the outdoor unit. A loud hum with no compressor start suggests a locked rotor or failed start components.
- 3. Inspect contactor: With power off, inspect the contactor for pitted or welded contacts. Replace the contactor if contacts are badly burned or stuck.
- 4. Check capacitor (advanced): Discharge and test the dual run capacitor with a capacitance meter. Replace if outside ±6% of rated µF. A weak capacitor can prevent the compressor from starting and cause repeated trips.
When to call a pro: If lockouts recur after basic checks, the compressor or control board may be failing. These are high-cost components that require professional diagnosis.
Repair Difficulty
Required Part
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