Water dripping from outdoor unit or excessive water around base

Safety first: Turn off power before working around the outdoor unit.

Steps:

• Identify normal vs abnormal: Some water dripping from the outdoor unit during cooling or defrost is normal. Excessive pooling or leakage into unwanted areas is not.
• Clear drain paths: Inspect and clear any debris from the outdoor base pan drain holes. If a drain kit is installed, ensure the hose is not blocked or kinked.
• Check unit level: Ensure the outdoor unit is level or slightly sloped toward the drain outlet.
• Cold climate considerations: In freezing conditions, ensure defrost water can drain away without refreezing around the unit.