NewAir Keypad / User Interface Failure

Control panel buttons do not respond or respond intermittently.

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Possible Causes

Worn or damaged keypad membrane, moisture intrusion into control panel, failed display/control PCB, loose ribbon cable

How to Fix / Troubleshooting

Safety: Unplug the unit before removing the control panel.

Steps:

  • Dry panel: If the panel has been exposed to moisture, allow it to dry completely. Do not use the unit until dry.
  • Inspect ribbon cable: Remove the front bezel and check the ribbon cable between the keypad and the display/control PCB. Reseat the connector.
  • Check for corrosion: Look for corrosion on the keypad contacts or PCB. Light corrosion can sometimes be cleaned with isopropyl alcohol and a soft brush.
  • Replace control panel: If buttons remain unresponsive, replace the display/control PCB or keypad assembly as supplied by NewAir.
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Repair Difficulty

Easy 2/5

Required Part

Display / Control PCB
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