P2
NewAir Low Temperature / Anti-Freeze Protection

Display shows P2; unit may continue to run fan but not cool.

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Possible Causes

Evaporator coil temperature too low, restricted airflow, low ambient temperature, faulty evaporator sensor

How to Fix / Troubleshooting

Safety: Unplug the unit before cleaning or opening panels.

Steps:

  • Check ambient temperature: Ensure the room temperature is within the operating range specified by NewAir (typically above ~61°F / 16°C for cooling).
  • Clean filters and coils: Remove and wash the air filter. Inspect the evaporator coil for dust or ice buildup. Allow any ice to melt completely before restarting.
  • Improve airflow: Make sure furniture or curtains are not blocking the intake or discharge vents.
  • Sensor check: If P2 appears even in normal ambient conditions with clean filters, test the evaporator temperature sensor for proper resistance and replace if faulty.
  • Restart: After corrections, plug the unit back in and restart in cooling mode. If P2 persists, the main control PCB may be misreading sensor data.
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Repair Difficulty

Easy 2/5

Required Part

Evaporator Temperature Sensor
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