Excessive water collects in the internal tank very quickly; unit shuts off often to be drained.

Safety: Unplug the unit before servicing internal components.

Steps:

• Reduce humidity load: Close windows and doors to prevent humid outdoor air from entering. Use the unit's dehumidify mode if available.
• Check exhaust: Ensure the exhaust hose is properly installed and not kinked. Poor exhaust can reduce self-evaporation efficiency.
• Inspect re-evaporation tray: Some NewAir portables use a splash or re-evaporation tray on the condenser fan. Make sure it is not missing or damaged.
• Internal pump: If equipped, test the condensate pump for proper operation and replace if it does not move water as designed.
• Continuous drain: Set up a continuous drain hose to a floor drain to avoid frequent manual draining.