NewAir Biological Growth in Evaporator and Drain System

Musty or moldy odor from the air conditioner when it starts.

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Possible Causes

Mold or mildew on evaporator coil, dirty air filter, stagnant water in drain pan, contaminated condensate tank

How to Fix / Troubleshooting

Safety: Unplug the unit. Wear gloves and a mask when cleaning moldy components.

Steps:

  • Clean filter: Wash the air filter with mild detergent and water. Dry completely.
  • Clean evaporator coil: Access the evaporator and spray with a non-rinse coil cleaner approved for air conditioners. Allow to dry per product instructions.
  • Disinfect drain pan and tank: Wipe the condensate drain pan and any internal water tank with a diluted bleach solution (or appropriate disinfectant), then rinse and dry.
  • Improve drying: After each use, run the unit in fan-only mode for 15–30 minutes to dry the coil and reduce future mold growth.
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Repair Difficulty

Easy 2/5

Required Part

Evaporator Coil
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