Unit leaks water onto the floor from the base or front.

Safety: Unplug the unit before tilting or opening it. Water and electricity are a dangerous combination.

Steps:

• Level the unit: Ensure the air conditioner is installed with the correct tilt (slightly toward the outside for window units) so water flows to the drain.
• Clear drain path: Access the condensate drain tray and channel. Use a small brush or pipe cleaner to remove slime, algae, or debris from the drain hole.
• Flush drain hose: If your NewAir model has a drain hose, disconnect it and flush with warm water to clear blockages.
• Inspect drain pan: Check the internal condensate drain pan for cracks or rust-through. Replace if leaking.
• Reassemble and test: After cleaning and repairs, run the unit and monitor for leaks.