NewAir Poor Cooling Performance

Unit runs but does not cool the room effectively; air from vents is only slightly cool.

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Possible Causes

Dirty air filter, clogged condenser coil, low refrigerant charge, undersized unit for room, failing compressor

How to Fix / Troubleshooting

Safety: Unplug the unit before cleaning coils or filters.

Steps:

  • Clean filter: Wash the air filter and reinstall once dry.
  • Clean coils: Gently clean both evaporator (cold) and condenser (hot) coils with a soft brush or vacuum. Ensure fins are straight.
  • Check installation: For window units, verify that gaps around the unit are sealed. For portables, ensure the exhaust hose is properly connected and vented outside.
  • Room size: Confirm that the BTU rating of your NewAir unit matches the room size. An undersized unit will struggle in hot conditions.
  • Compressor and refrigerant: If coils are clean and airflow is good but cooling is still weak, the compressor or refrigerant charge may be at fault. Contact a licensed technician for sealed-system diagnosis.
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Repair Difficulty

Easy 2/5
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