Indoor unit blows warm air in COOL mode or cool air in HEAT mode
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Turn off power before touching any components. The reversing valve and lines can be very hot or cold.
Steps to try:
- Confirm mode: Ensure the remote is set to the correct mode (COOL or HEAT) and not in FAN or DRY.
- Listen for valve shift: When changing between HEAT and COOL, you should hear a distinct whooshing sound from the outdoor unit as the reversing valve shifts.
- Power reset: Turn the system off for 5 minutes, then restart in the desired mode.
- Observe outdoor lines: In COOL mode, the small line should be hot and the large line cool; in HEAT, the opposite. This is for technicians, but you can note any obvious anomalies.
When to call a pro: Reversing valve diagnosis and replacement require specialized tools and refrigerant handling.
Repair Difficulty
Required Part
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