Water leaking from outdoor unit base or around piping connections.

Safety first: Turn off power if you need to remove panels or work inside the unit.

• Determine if normal: Some water dripping from the outdoor unit in cooling or defrost is normal. Check the user manual for expected behavior.
• Clear base pan drains: Remove debris from drain holes in the outdoor unit base pan so water can exit freely.
• Check indoor drain routing: Ensure the indoor drain hose is properly routed and not dripping onto the outdoor unit or wall.
• Ice and defrost: If large amounts of water appear after defrost cycles, inspect for excessive icing of the outdoor coil and have a technician check defrost operation.