E25
Toshiba Outdoor Ambient Temperature Sensor Fault

Unit displays E25; may be associated with abnormal outdoor ambient temperature readings.

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Possible Causes

Failed outdoor ambient thermistor, Sensor dislodged from mounting, Damaged sensor cable, Faulty outdoor PCB sensor input

How to Fix / Troubleshooting

Safety first: Turn off power at the outdoor disconnect before working on the unit.

  • Step 1 – Locate ambient sensor: Find the small sensor usually mounted near the outdoor air intake grille.
  • Step 2 – Inspect mounting and wiring: Ensure the sensor is exposed to outdoor air (not touching hot pipes) and the cable is intact.
  • Step 3 – Check connector: Verify the sensor plug is firmly connected to the outdoor PCB.
  • Step 4 – Measure resistance: Disconnect and measure resistance, comparing to Toshiba’s chart for the current outdoor temperature. Replace if readings are abnormal.
  • Step 5 – Replace sensor: Install a new ambient temperature sensor and secure it in the original location.
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Repair Difficulty

Easy 2/5

Required Part

Outdoor Ambient Temperature Sensor
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