Toshiba Loss of Cooling Capacity / Refrigerant Undercharge

Indoor unit runs but no cooling; air from vents is room temperature or only slightly cooler.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Refrigerant leak in indoor coil, Refrigerant leak in outdoor coil, Leak at flare joints on Toshiba piping kit, Partially blocked expansion device

How to Fix / Troubleshooting

Safety first: Do not attempt to handle refrigerant without proper certification. Turn off power before removing covers.

  • Step 1 – Confirm mode and settings: Ensure the unit is set to Cool mode with a temperature at least 3–5°C below room temperature and fan not in Fan Only mode.
  • Step 2 – Check indoor and outdoor fans: Verify both indoor and outdoor fans are running when cooling is requested.
  • Step 3 – Inspect for frost or oil: Look for ice on the indoor coil or oily stains on refrigerant pipes and joints, especially at flare connections.
  • Step 4 – Clean filters and coils: Dirty filters and coils can reduce capacity. Clean them thoroughly and retest.
  • Step 5 – Call a licensed technician: If airflow is good and fans run but cooling is weak, a technician must check refrigerant pressures, locate leaks, repair them, evacuate, and recharge to Toshiba specifications.
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Repair Difficulty

Hard 4/5

Required Part

Refrigerant Piping / Indoor or Outdoor Coil
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