Water dripping from the front of the indoor unit or down the wall.

Safety first: Turn off the unit and unplug or switch off the breaker. Be prepared for water spillage.

• Step 1 – Check drain hose outside: Locate the drain hose outlet and ensure it is not blocked or submerged in water.
• Step 2 – Clear blockage: Use a wet/dry vacuum on the drain outlet to suck out sludge and debris. You may see dirty water and algae.
• Step 3 – Inspect indoor drain pan: Remove the front cover and filters. Shine a light into the drain pan to check for standing water and dirt. Clean with a soft brush and mild detergent.
• Step 4 – Verify unit level: Use a spirit level to ensure the indoor unit is slightly tilted toward the drain side. Adjust mounting plate if necessary.
• Step 5 – Check drain hose connection: Confirm the drain hose is firmly attached to the indoor drain spigot and not kinked.