Unit stops cooling and displays E2; indoor fan may continue to run but compressor stops.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Turn off power at the breaker and wait a few minutes before removing the indoor unit cover.
Steps to try:
- Access the evaporator sensor: Remove the front panel and air filters. The evaporator sensor is usually clipped to the evaporator coil or inserted into a small tube on the coil.
- Check connection: Trace the sensor wires back to the indoor PCB. Ensure the connector is firmly seated and not corroded.
- Inspect sensor and wires: Look for broken insulation, pinched wires, or a sensor that has fallen out of its clip. Re-seat the sensor firmly against the coil.
- Test resistance: With power off, disconnect the sensor and measure resistance with a multimeter. Compare to Tristar’s temperature–resistance chart (typically 5–20 kΩ at room temperature). Infinite or near-zero resistance indicates a bad sensor.
- Replace if faulty: If readings are out of range, replace the evaporator temperature sensor with a compatible Tristar part.
When to call a technician: If a known-good sensor still triggers E2, the indoor PCB sensor circuit may be defective and should be diagnosed by a technician.
Repair Difficulty
Required Part
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