E4
Tristar High-Pressure Protection / Overload Protection

Unit stops and displays E4; may occur after running for some time, especially in cooling mode.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Blocked or dirty outdoor condenser coil, Failed outdoor fan motor, Overcharged refrigerant or non-condensables in system, Blocked refrigerant line or closed service valve

How to Fix / Troubleshooting

Safety first: Turn off power at the breaker. Do not attempt to open the sealed refrigeration system yourself; refrigerant work must be done by a licensed technician.

Steps to try:

  • Clean the outdoor coil: Remove leaves, plastic bags, and debris from the condenser. Use a soft brush and low-pressure water to clean fins from inside out. Avoid bending fins.
  • Check outdoor airflow: Ensure at least 30–60 cm of clearance around the unit and above it. Remove obstructions like plants or stored items.
  • Verify outdoor fan operation: With power restored, observe the outdoor fan. If the compressor runs but the fan does not, turn power off again and inspect the fan motor and capacitor. Replace a seized fan motor or swollen capacitor.
  • Inspect service valves: Confirm that any service valves on the outdoor unit are fully open (only if you can clearly identify them and they have not been tampered with).

When to call a technician: If E4 recurs after cleaning and verifying fan operation, a professional must check refrigerant charge, high-pressure switch, and system restrictions.

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Repair Difficulty

Hard 4/5

Required Part

Outdoor Fan Motor
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