P1
Tristar
Full Condensate Tank / Water Level Protection
Portable or window-type Tristar air conditioner displays P1 and stops cooling; water tank icon may flash.
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Possible Causes
Internal condensate tank full, Blocked internal drain passage, Faulty float switch or water level sensor
How to Fix / Troubleshooting
Safety first: Turn off and unplug the unit before draining water.
Steps to try:
- Empty the tank: Locate the drain plug or tank at the rear or bottom of the unit. Place a tray or bucket and remove the plug to drain all water.
- Clean the tank and float: If accessible, remove the tank and clean any slime or debris. Ensure the float moves freely.
- Check continuous drain option: If using a drain hose, ensure it is not kinked or elevated above the outlet.
When to call a technician: If P1 remains after draining and cleaning, the float switch or level sensor may need replacement.
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Repair Difficulty
Very Easy
1/5
Required Part
Condensate Float Switch
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