P2
Tristar
Secondary Water Level Protection / High-Level Alarm
Portable Tristar unit shows P2 and stops; may occur in dehumidify mode.
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Possible Causes
Severely blocked internal drain, Faulty secondary float switch, Unit not level causing poor drainage
How to Fix / Troubleshooting
Safety first: Unplug the unit before tilting or draining.
Steps to try:
- Level the unit: Ensure the air conditioner is on a flat, level surface.
- Drain completely: Use both primary and secondary drain ports (if present) to remove all water.
- Flush drain passages: Use a small amount of warm water and mild detergent to flush internal drains, then fully drain again.
When to call a technician: Persistent P2 suggests a defective float or sensor that should be replaced.
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Repair Difficulty
Easy
2/5
Required Part
Internal Drain Assembly
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