P2
Tristar Secondary Water Level Protection / High-Level Alarm

Portable Tristar unit shows P2 and stops; may occur in dehumidify mode.

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Possible Causes

Severely blocked internal drain, Faulty secondary float switch, Unit not level causing poor drainage

How to Fix / Troubleshooting

Safety first: Unplug the unit before tilting or draining.

Steps to try:

  • Level the unit: Ensure the air conditioner is on a flat, level surface.
  • Drain completely: Use both primary and secondary drain ports (if present) to remove all water.
  • Flush drain passages: Use a small amount of warm water and mild detergent to flush internal drains, then fully drain again.

When to call a technician: Persistent P2 suggests a defective float or sensor that should be replaced.

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Repair Difficulty

Easy 2/5

Required Part

Internal Drain Assembly
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