Viessmann
Remote Signal Reception Failure
Indoor unit displays temperature but does not respond to remote commands
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Possible Causes
Faulty IR receiver board, Remote control out of range or misaligned, Strong sunlight on receiver, Stuck button on remote
How to Fix / Troubleshooting
Safety: No high-voltage work is required for basic checks.
- Test remote: Use a smartphone camera to confirm the remote's IR LED flashes when buttons are pressed.
- Reduce interference: Shade the indoor unit from direct sunlight and move strong light sources away.
- Replace batteries: Install new batteries in the remote.
- Replace receiver: If the remote works but the unit never responds, replace the IR receiver board in the indoor unit.
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Repair Difficulty
Easy
2/5
Required Part
IR Receiver Board
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