Unit stops cooling and displays E2; fan may still run but compressor cycles off quickly.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Disconnect power at the breaker or unplug the unit before opening any panels. Sharp metal edges are present around the coil.
Steps:
- Remove front cover: Take off the front grille and any screws securing the indoor cover to expose the evaporator coil (the cold coil at the front of a window or wall unit, or behind the fascia on a split system).
- Locate the evaporator sensor: Look for a small probe or clip-on thermistor attached to the evaporator coil tubing or fins, with two wires leading back to the PCB.
- Check mounting: Ensure the sensor is firmly clipped to the coil. If it has fallen away, reattach it in the original position so it senses coil temperature correctly.
- Inspect wiring and connector: Look for corrosion, broken insulation, or loose connectors. Reseat the plug on the indoor PCB.
- Test resistance: With a multimeter, measure the thermistor resistance at room temperature and compare to the service chart. An open or shorted reading indicates a bad sensor.
- Replace sensor if needed: Install a new Westinghouse evaporator temperature sensor, routing the wires away from moving fan blades and sharp edges.
- Evaluate PCB: If a new sensor does not clear E2, the indoor control PCB may be faulty and should be replaced by a technician.
Note: Do not bend or puncture the refrigerant tubes when working around the coil; refrigerant release is hazardous and requires licensed service.
Repair Difficulty
Required Part
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