P2
Whirlpool
High Condensate Level / Pump Protection (on pump-equipped models)
Whirlpool portable air conditioner shows P2 and may stop cooling or dehumidifying.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Blocked condensate pump discharge hose, failed condensate pump, kinked drain line, faulty pump float switch
How to Fix / Troubleshooting
Safety: Unplug the unit before servicing the pump or drain system.
Steps:
- Inspect the external drain hose for kinks, clogs, or elevation above the pump outlet. Correct any issues.
- Disconnect the hose and blow through it to ensure it is clear.
- Access the internal condensate pump (usually behind a rear or side panel). Check for debris in the pump reservoir and clean it.
- Verify that the pump float moves freely and is not stuck.
- Reassemble, reconnect the hose, and test operation.
If the pump does not run when water is present, the pump motor or float switch may be defective and should be replaced.
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Repair Difficulty
Medium
3/5
Required Part
Condensate Pump Assembly
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