Air fryer runs but does not heat; food remains cold.

Safety first: Unplug and cool the unit before opening. Heating components can remain hot after use.

Troubleshooting steps:

• 1. Confirm fan operation: Start a cycle and listen for the fan. If the fan runs but no heat is produced, suspect the heater circuit.
• 2. Visual check of element: Remove the basket and look at the heating element. Obvious breaks or heavy pitting indicate failure.
• 3. Access heater wiring: Remove the rear or bottom cover to reach the heating element terminals and associated wiring.
• 4. Test continuity: Disconnect one heater lead and measure resistance across the element. Infinite resistance means the element is open and must be replaced.
• 5. Check thermal fuse: Locate the in-line thermal fuse near the heater. Test for continuity; replace if open, ensuring the new fuse matches the original rating.
• 6. Inspect control board relay: If element and fuse are good, the heater relay on the main control PCB may not be closing. Look for burnt contacts or cracked solder joints; replace the board if defective.