Black+Decker
Unresponsive touch panel / keypad failure
Buttons on the control panel do not respond or respond intermittently.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Grease or moisture under touch overlay,Loose ribbon cable,Cracked touch panel,Failed user interface PCB
How to Fix / Troubleshooting
Safety first: Unplug the unit before working on the control panel.
Steps to restore button function:
- 1. Clean surface: Wipe the control panel with a soft, slightly damp cloth. Do not use abrasive cleaners or excessive water.
- 2. Power reset: Unplug for 5 minutes, then plug back in and test. Sometimes static or minor glitches clear with a reset.
- 3. Access panel: Remove the fascia to expose the touch panel ribbon cable. Reseat the cable at both the panel and main control PCB ends.
- 4. Inspect for cracks: Look closely at the touch overlay for hairline cracks or delamination. If present, replace the touch control panel assembly.
- 5. Replace interface board: If the panel and cable are intact but buttons still fail, the user interface circuitry on the main control PCB may be defective and require board replacement.
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Repair Difficulty
Medium
3/5
Required Part
Touch Control Panel Assembly
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