Food cooks unevenly; some areas are burnt while others are undercooked.

Safety first: Use oven mitts when handling hot baskets. Unplug before internal inspection.

Steps to improve cooking uniformity:

• 1. Avoid overloading: Cook in smaller batches and spread food in a single layer in the basket.
• 2. Shake or turn food: For fries and similar items, shake the basket halfway through cooking to redistribute.
• 3. Clean basket perforations: Ensure all holes in the basket and drawer are clear of grease and food residue to allow airflow.
• 4. Check fan and element: If unevenness is severe, inspect the convection fan and heating element for damage or partial failure. Replace as needed.