Basket is difficult to insert or remove; it jams or scrapes against the housing.

Safety first: Allow the unit to cool before forcing the basket.

Steps:

• 1. Clean rails: Remove the basket and pan. Clean the internal guide rails and basket sides thoroughly.
• 2. Inspect basket: Check the basket frame for bending or warping. Replace if not square.
• 3. Check pan: Ensure the pan is not warped; a warped pan can misalign the basket.
• 4. Housing rails: Inspect internal metal or plastic rails for deformation. Minor bends can sometimes be gently corrected; severe damage requires replacement of the inner housing.