Basket is difficult to insert or remove; it scrapes or jams.

Safety first: Let the unit cool before forcing the basket.

• Clean rails: Remove the basket and clean the slide rails and tracks thoroughly to remove grease and crumbs.
• Inspect basket: Check for warping or bent edges. Replace the basket if it is deformed.
• Check rails: Look inside the cavity for bent metal or plastic guides. Gently straighten minor bends with pliers.
• Shell alignment: If the outer shell is warped from heat, it may require professional adjustment or replacement.