Cuisinart Phantom Touch / Keypad Short

Buttons register by themselves or settings change without being touched.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Moisture under touch panel, Damaged touch sensor film, Conductive residue from cleaning products, Faulty keypad controller

How to Fix / Troubleshooting

Safety first: Unplug the unit immediately to prevent unintended operation.

  • Step 1 – Dry thoroughly: If the issue followed cleaning, leave the unit unplugged for 24–48 hours in a dry environment.
  • Step 2 – Clean surface: Wipe the control panel with a slightly damp cloth and then dry completely. Avoid harsh chemicals.
  • Step 3 – Inspect panel: If the touch surface is cracked or lifting, replace the touch control panel assembly.
  • Step 4 – Control board: If phantom touches persist with a new panel, replace the main control board.
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Repair Difficulty

Medium 3/5

Required Part

Touch Control Panel / Keypad Assembly
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