Cuisinart Keypad / Touch Panel Failure

Display lights up but buttons do not respond or only some keys work intermittently.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn membrane keypad, Cracked touch glass, Loose keypad ribbon cable, Moisture damage to control panel

How to Fix / Troubleshooting

Safety first: Unplug the air fryer before removing the control panel.

  • Step 1 – Dry out moisture: If the issue started after cleaning or a spill, unplug the unit and let it dry for 24 hours in a warm, dry area. Do not use heat sources directly on the panel.
  • Step 2 – Inspect panel surface: Look for cracks, bubbling, or delamination on the touch surface. Physical damage usually requires replacement.
  • Step 3 – Reseat ribbon cable: Remove the control panel cover and gently unplug/replug the keypad ribbon cable on the main board.
  • Step 4 – Replace keypad: If specific buttons never work or require excessive pressure, replace the touch control panel / keypad assembly.
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Repair Difficulty

Medium 3/5

Required Part

Touch Control Panel / Keypad Assembly
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