Basket is difficult to insert or remove; it scrapes or jams in the housing.

Safety first: Ensure the unit is cool and unplugged before working around the basket opening.

Steps:

• 1. Clean rails and basket: Remove the basket and thoroughly clean the side rails and bottom guides inside the cavity. Remove any burnt-on grease or food.
• 2. Inspect for warping: Check the basket and drawer for distortion. If the plastic has warped, replacement is usually required.
• 3. Check rail alignment: Look for bent metal rails or brackets. Gently bend back into alignment if only slightly deformed.
• 4. Remove obstructions: Ensure no screws, clips, or foreign objects are protruding into the basket path.