Food is unevenly cooked; some areas burnt while others are undercooked.

Safety first: Unplug and cool the unit before cleaning or inspecting internal parts.

Steps:

• 1. Clean basket perforations: Ensure all holes in the basket base and sides are clear of food residue.
• 2. Reduce load: Cook in smaller batches and shake or turn food halfway through the cycle.
• 3. Check fan speed: Listen for strong, consistent airflow during operation. If weak, inspect and clean the fan; replace the motor if necessary.
• 4. Inspect basket shape: Replace a warped or damaged basket that does not sit evenly in the drawer.