Dash User interface failure

Dash air fryer buttons or touchscreen are unresponsive or respond intermittently.

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Moisture or grease under control panel, Damaged touch membrane, Loose control panel ribbon cable, Failed control board input circuit

How to Fix / Troubleshooting

Safety first: Unplug the air fryer before cleaning or opening the control panel area.

Step 1 – Basic reset

Unplug the unit for 10 minutes, then plug back in and test.

Step 2 – Clean control surface

Wipe the control panel with a slightly damp cloth and mild detergent.
Dry thoroughly; do not allow liquid to seep into the panel edges.

Step 3 – Internal inspection (advanced)

Open the housing and access the back of the control panel.
Check the ribbon cable between the panel and main board; reseat it firmly.
Inspect for corrosion or moisture damage.

Step 4 – Replace faulty parts

If specific buttons never work, the control panel membrane may be defective and should be replaced.
If the panel is good but the board does not respond, replace the main control board.

Repair Difficulty

Medium 3/5

Required Part

Control Panel Assembly

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