Dash
Drawer misalignment or obstruction
Dash air fryer drawer/basket does not slide in fully or feels stuck; unit will not start.
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Possible Causes
Food debris in drawer rails, Warped basket or pan, Damaged drawer latch mechanism, Bent chassis rails
How to Fix / Troubleshooting
Safety first: Unplug the air fryer before forcing the drawer. Forcing it can damage the latch or safety switch.
Step 1 – Remove and inspect drawer
- Gently pull the basket and pan assembly out.
- Inspect the sides and bottom for bent metal, dents, or stuck food.
- Clean all contact surfaces with warm soapy water and dry thoroughly.
Step 2 – Inspect rails and cavity
- Look inside the air fryer cavity for crumbs or foreign objects on the rails.
- Vacuum or wipe out debris.
Step 3 – Check for warping
- Place the pan on a flat surface to see if it rocks; if so, it may be warped.
- Replace a warped basket or pan; do not attempt to bend it back, as this can damage the nonstick coating.
Step 4 – Test fit
- Reinsert the empty basket and pan; it should slide smoothly and click into place.
- If it still binds, the internal rails or latch may be bent and require professional adjustment or replacement.
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Repair Difficulty
Easy
2/5
Required Part
Basket and Pan Assembly
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