Drawer/basket is difficult to insert or remove; may stick or jam.

Safety first: Ensure the unit is cool and unplugged before working on the drawer.

Steps:

• Clean rails: Remove the basket and clean the side rails and bottom support surfaces to remove grease and crumbs.
• Inspect for warping: Check the basket and drawer for heat warping or deformation. Replace if significantly warped.
• Check rails: Look inside the cavity for bent metal or plastic rails. Gently straighten minor bends.
• Latch mechanism: Inspect the latch and handle assembly for cracks or broken parts. Replace the drawer/handle assembly if damaged.