Food cooks unevenly; some areas are burnt while others are undercooked.

Safety: Use oven mitts when shaking or rearranging hot food.

Steps to improve cooking uniformity:

• Do not overload: Cook in smaller batches and avoid stacking food too thickly in the basket.
• Shake or turn food: For items like fries or nuggets, pause mid-cycle to shake the basket or turn food for more even exposure.
• Check airflow: Ensure vents are not blocked and that the fan is running strongly. If airflow is weak, inspect and possibly replace the fan motor.
• Arrange food properly: Spread food in a single layer when possible, leaving gaps for air to circulate.

Note: Some variation is normal, but severe unevenness may indicate a fan or heater issue.