Drawer/basket will not lock in place; the unit detects it as open.

Safety first: Unplug before internal latch inspection.

• Visual check: Examine the front edge of the drawer for a plastic latch hook. If broken or worn, replace the drawer/basket assembly.
• Clean latch area: Remove crumbs or debris from the latch opening inside the housing.
• Check catch and actuator: Inspect the internal latch catch and microswitch actuator for damage or misalignment. Adjust or replace as needed.
• Test closure: After repair, insert the drawer and ensure it clicks firmly and the unit recognizes it as closed.