Granitestone Start Circuit / User Interface Fault

Display lights up but air fryer will not start when pressing the Start button.

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Possible Causes

Unresponsive Start button on touch panel, Faulty door/basket safety switch, Control PCB not recognizing key input, Loose keypad ribbon cable

How to Fix / Troubleshooting

Safety first: Unplug the unit before accessing the control panel or internal switches.

Steps to troubleshoot:

  • 1. Confirm basket is fully inserted: Many Granitestone air fryers will not start unless the basket is fully seated. Remove and firmly reinsert the basket/drawer.
  • 2. Try different modes: Attempt to start using a manual time/temperature setting and a preset. If none start, the Start key or safety switch may be at fault.
  • 3. Check door/basket switch: Access the door/basket microswitch and verify it clicks when the drawer is inserted. Replace if defective.
  • 4. Inspect touch panel connection: Remove the front/top cover and reseat the touch panel ribbon cable on the control PCB.
  • 5. Panel replacement: If only the Start button is unresponsive while others work, replace the touch control panel assembly.
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Repair Difficulty

Easy 2/5

Required Part

Touch Control Panel Assembly
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